Labour forms the main chunk of the expense, but there are a few more to consider—like packing supplies, moving boxes, transportation and optional insurance coverage. For fragile or oversized items (like televisions, mirrors or chandeliers), we may suggest custom wooden crating for added safety, which comes at an additional cost.

Yes, we strongly recommend it. A site survey helps us calculate the exact volume of your goods and understand access conditions. It makes quoting more accurate and planning much smoother.

The earlier, the better! Ideally, get in touch at least two weeks before your preferred date. While we’ll do our best to help with last-minute moves, booking early gives you better options and peace of mind.

Mid-month and mid-week usually offer the most availability and better rates. Try to avoid scheduling your move on the same day as a house closing or renovation completion—things can get delayed, and that adds stress you don’t need.

Yes, absolutely. We usually advise you to pack only your clothes and non-fragile items. Our moving crew is professionally trained in packing fragile, delicate, and bulky items to ensure they are well-secured and transported safely. If you're unsure, we’ll guide you through what needs packing and what’s better left to us.

Important: Please make sure to pack and carry with you all valuables and essentials such as jewelry, money, medications, passports, important documents, laptops, chargers, and anything you may need immediately after your move. These should not go into cargo to avoid inconvenience during unpacking.

Absolutely. We offer safe, full-service storage solutions. Whether you're downsizing temporarily or saving items for later use, our storage services are convenient, secure, and flexible.

Only if it’s a chest of drawers—in that case, it’s usually fine to leave your clothing inside, as long as nothing inside can roll or shift during transit.

However, if it’s a wardrobe with drawers, please note that wardrobes are typically dismantled for moving, and all drawers must be completely emptied beforehand. Our team will guide you based on the type of furniture involved to ensure everything is moved safely and efficiently.

Before we begin, our crew will walk through your home with you to confirm exactly what’s being moved. Clear communication upfront ensures nothing gets missed or moved by mistake.